Jennifer Sweeney teaches at the College of Computing and Informatics at Drexel University and in the Department of Information Studies at UCLA, and is a program evaluation consultant for libraries and other public agencies and nonprofits. She is scheduled to teach a series of classes for Library Juice Academy, which we are calling the “Painless Research” series. We describe the series as follows:
The Painless Research Series provides an overview of basic research techniques needed by library managers and other staff in different workplace sectors, such as service quality, customer satisfaction, and operational metrics, or in specific tools such as surveys and focus groups. Participants develop skills in formulating typical research questions and strategies, making use of existing studies and data, collecting and analyzing data, and tailoring presentations for different audiences.
Jennifer Sweeney agreed to do an interview for the Library Juice Academy blog, to help give people a better sense of what will be covered in these classes, what needs they address, and a little bit about herself as the instructor.